Information We Collect
When you shop with us or create an account, we collect information such as your name, email address, shipping address, billing address, phone number, and payment details. We also automatically collect device and usage information like IP address, browser type, and pages viewed on our site.
How We Use Your Information
- Fulfill and ship your orders
- Provide customer support and warranty service
- Send order confirmations, shipping updates, and receipts
- Send marketing emails if you opt in (you can unsubscribe any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud
Payment Information
We never store your full credit card number on our servers. All payments are processed through PCI-DSS compliant providers (Stripe, PayPal, Apple Pay, Klarna).
Sharing Your Information
We do not sell your personal data. We share information only with service providers who help us operate our store — shipping carriers, payment processors, email platforms, and analytics — under strict confidentiality agreements.
Cookies
We use cookies to remember your cart, keep you signed in, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work properly.
Your Rights
You can request a copy of your data, correct inaccurate information, or ask us to delete your account at any time by emailing privacy@cowsar.com. California and EU residents have additional rights under CCPA and GDPR.
Data Retention
We keep order records for 7 years to comply with tax and warranty obligations. Marketing preferences are honored immediately.
Contact
Questions about this policy? Contact our privacy team.